Privacy Policy | Blu Café

ARTICLE 1. AUTOMATICALLY COLLECTED NON-PERSONAL INFORMATION

1.1 Compliance with the Law

In strict compliance with applicable laws and regulations, BLU Café may collect certain information, including geolocation data. This information is collected in accordance with applicable personal data protection laws and is used to provide Users with a personalized and enhanced experience when accessing and using the Website and/or Application.

1.2 CNIL Compliance

BLU Café, when carrying out automated processing of personal data, is committed to complying with all applicable data protection laws and regulations, including French Law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, as well as any subsequent amendments and applicable data protection requirements.

1.3 Privacy Policy

The collection of personal data does not reveal, directly or indirectly, an individual’s racial or ethnic origin, political, philosophical or religious beliefs, trade union membership, or any data relating to health or sexual life.

User data is collected and processed fairly and lawfully for specified, explicit and legitimate purposes. Such data shall not be further processed in a manner incompatible with those purposes and shall be retained in a form that permits identification of data subjects only for as long as necessary to fulfil the purposes for which the data is collected and processed.

1.4 Use of Data

Users are informed through these Legal Notices that personal data marked as mandatory in forms and collected as part of the Services described herein is necessary for the use of such Services. This data is used solely in connection with these Services and is intended exclusively for BLU Café and its partners, who undertake, under their sole responsibility, to implement appropriate measures to ensure the security and confidentiality of such data.

Users authorize BLU Café to share certain information with its technical service providers where necessary to enable specific Website and/or Application features, including user accounts, forums, reviews, and comments.

Furthermore, Users authorize BLU Café to use and/or share such information within the framework of commercial partnerships, in accordance with applicable laws and regulations, particularly for the purpose of providing personalized information, offers, and services tailored to the User’s interests.

1.5 Right of Access, Rectification and Objection

Users have the right to access, update and correct their personal data by contacting BLU Café.

Users may also object to the processing of their personal data on legitimate grounds by submitting a request to BLU Café, in accordance with applicable data protection laws and regulations.

1.6 Disclaimer

Users acknowledge that, as a general principle and given the current state of technology, any information made available online may be collected and used by third parties. Consequently, Users agree that BLU Café shall not be held liable for any loss, damage, or adverse consequences resulting from the use by third parties of information shared through the communication tools provided on the Website and/or Application, including reviews, comments, and similar content.

ARTICLE 2. PERSONAL DATA

BLU Café is committed to maintaining the confidentiality of any personal data provided by users of the Website and will not disclose or transfer such data to any other company or organization without the User’s consent, except where required by applicable law.

BLU Café further undertakes to ensure that any individual may exercise their right to access, rectify, update, or delete their personal data by submitting a request in accordance with applicable data protection laws and regulations.

2.1 Identity of the Data Controller

The information collected is processed electronically for the purposes of appointment scheduling and the preparation of quotations.

The data controller is ELITA, registered with the Paris Trade and Companies Register under number 992 996 751, whose registered office is located at 35 Boulevard des Capucines, Paris, France.

Telephone: +33 7 56 85 50 00
Email: hello@blucafe.fr

In accordance with Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), as well as Article 32 of the French Data Protection Act of 6 January 1978, as amended, the Publication Director of this website hereby informs you of the following.

2.2 Purpose of Processing

The data is collected and processed in order to enable BLU Café to:

* Provide respondents with a summary of results by business sector, company size, and other relevant criteria;
* Generate assessments and provide tailored recommendations to respondents;
* Respond to written inquiries submitted through the contact form;
* Send newsletters and informational communications;
* Measure and analyze website traffic and audience statistics;
* Monitor and manage comments posted on the blog;
* Track purchases and transactions made through the website.

2.3 Recipients of Personal Data

Personal data is accessible only to BLU Café’s management team responsible for digital operations and the implementation of data protection and GDPR compliance measures.

2.4 Rights of Data Subjects

You may exercise your rights by contacting us through our contact form.

In accordance with applicable regulations, your request must be accompanied by a copy of a valid proof of identity and must specify the address to which the response should be sent.

We also invite you to consult our Cookie Policy for further information regarding the use of cookies on this website.

ARTICLE 3. CONTACT FORMS AND INQUIRIES

The data collected through the contact forms is used by BLU Café solely for the purpose of responding to your inquiries and requests.

You have the right to access the personal data being processed concerning you, to request its rectification, and to object to its processing by contacting BLU Café through our contact form.

ARTICLE 4. PRIVACY POLICY AND DATA PROTECTION

4.1 Categories of Personal Data Collected

The personal data collected may include: first name, last name, email address, telephone number, postal address, and IP address.

4.2 Purposes of Data Collection

The data is collected for the following purposes:

* Sending newsletters and marketing communications;
* Processing invoices and managing administrative obligations;
* Contacting customers in response to service inquiries and requests;
* Managing customer relationships and providing requested services;
* Monitoring and analyzing user behavior on the Website to improve user experience, content, and services;
* Ensuring the proper functioning, security, and performance of the Website.

4.3 Data Retention and Storage Periods

For quotation requests, personal data will be retained for the time necessary to prepare and process the quotation. If no further action is taken, such data will be deleted within a maximum period of 30 days.

If the quotation results in a business relationship and the project is entrusted to BLU Café, the data will be retained for a period of five (5) years from the date of the last order or the completion of the services provided.

For appointment bookings, personal data will be retained for five (5) years from the date of the appointment, provided that the appointment takes place and the visit is completed.

If the individual concerned fails to attend the scheduled appointment, the associated personal data will be deleted on the day following the missed appointment.

4.4 Security Measures Implemented to Comply with GDPR Requirements

The Website is secured through the implementation of HTTPS encryption, ensuring the protection of data transmitted between Users and BLU Café.

Users may request access to, modification, correction, or deletion of their personal data at any time by contacting BLU Café through the contact form available on the Website.

ARTICLE 5. COOKIES AND TRACKING TECHNOLOGIES

Le BLU Café et/ou ses partenaires peuvent être amenés à stocker des informations sur l’ordinateur et/ou la tablette et/ou le téléphone mobile de l’Utilisateur. Ces informations prendront la forme de « Cookies » ou fichier similaire. Les « Cookies » sont des données qui ne contiennent aucune information personnelle et qui sont envoyées via le serveur sur le disque dur de l’ordinateur de l’Utilisateur. Le rôle des cookies est notamment d’identifier plus rapidement l’Utilisateur lors de sa connexion et de faciliter sa participation à certains événements, promotions, activités… présents sur le Site et/ ou dans l’Application. Le BLU Café ne peut garantir le fonctionnement optimal du Site et/ou de l’Application en cas de refus par l’Utilisateur de la réception de cookies. L’Utilisateur reconnaît et accepte que le BLU Café se réserve la possibilité d’implanter des « Cookies » dans son ordinateur, et/ou sa tablette, et/ou son téléphone mobile, afin d’enregistrer toute information relative à la navigation de son ordinateur sur le Site et/ou dans l’Application.

Dans tous les cas, vous avez le contrôle de ces cookies. Vous avez la possibilité de les lire, de les filtrer, de les refuser et de les détruire dans la configuration de votre navigateur interne comme suit:

– Sous Internet Explorer : Menu « Outils > Options Internet ». Cliquez sur « Confidentialité » et choisissez « Bloquer tous les cookies ». Validez sur « OK »
– Sous Firefox : Menu « Outils > Options ». Cliquez sur l’option « Vie privée » puis désactivez les cookies dans la rubrique « Cookies »
– Sous Chrome : Menu « Outils ». Cliquez sur « Effacer les données de navigation » et choisissez « Supprimer les cookies et autres données de site et de plug-in ». Validez sur « Effacer les données de navigation ».
– Sous Safari : Menu « Safari ». Cliquez sur « Préférences » puis dans l’onglet « Confidentialité » effacer ou bloquer les cookies et données de sites web.